Privacy Policy

At UniBook Editions, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how UniBook Editions ("UniBook Editions", "we", "us", or "our") collects, uses, stores, protects, and handles information when you visit our website, contact us, request our services, submit content or files to us, or otherwise interact with our services.

By using our website or communicating with us, you acknowledge that you have read and understood this Privacy Policy.

1. About UniBook Editions

UniBook Editions is a translation and content service business focused on making books and other content accessible to Indian audiences, including through Hinglish translation and adaptation services.

For privacy-related questions, requests, or complaints, you may contact us using the contact details provided on our website.

Business Name: UniBook Editions
Website: https://www.unibookeditions.in
Email: business@unibookeditions.in

Please replace the bracketed information above before publishing this Privacy Policy.

2. Information We Collect

Depending on how you interact with UniBook Editions, we may collect the following categories of information.

2.1 Information You Provide Directly

When you contact us, request a quotation, purchase a service, submit an enquiry, or communicate with us, you may provide information such as:

• Full name
• Email address
• Mobile or WhatsApp number
• Company, publisher, or organisation name
• Billing or invoicing information
• Information included in your enquiry
• Service requirements and preferences
• Project details
• Information required to communicate with you
• Any other information you voluntarily provide

You should avoid providing unnecessary sensitive personal information unless it is genuinely required for the service.

2.2 Content and Files You Submit

If you use our translation, adaptation, editing, or related services, you may provide files or content such as:

• Books and manuscripts
• Documents
• Text files
• Scripts
• Audio or video files
• Reference materials
• Character descriptions
• Translation instructions
• Other project-related materials

We use such content primarily to provide the requested service and communicate with you regarding your project.

2.3 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the technologies and services used on the website.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location derived from technical information
• Pages visited
• Referring website
• Date and time of access
• Website interaction information
• Technical and diagnostic information

We use this information primarily to operate, secure, maintain, and improve our website.

3. How We Use Your Information

We may use personal information for purposes including:

• Responding to enquiries
• Communicating with customers and potential customers
• Providing translation and related services
• Preparing quotations and proposals
• Managing projects
• Processing payments where applicable
• Delivering completed work
• Providing customer support
• Maintaining business records
• Sending service-related communications
• Improving our website and services
• Detecting and preventing fraud, misuse, or security issues
• Protecting our legal rights and interests
• Complying with applicable laws and legal obligations

We will not use your personal information for purposes that are unrelated to the purpose for which it was collected unless permitted or required by applicable law.

4. Legal Basis and Consent

Where required under applicable law, we will process personal data based on appropriate legal grounds, including consent or other permitted grounds under applicable law.

Where processing is based on consent, you may withdraw your consent using the method made available by us.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

However, withdrawing consent may affect our ability to provide certain services where the information is necessary for those services.

5. Client Manuscripts and Confidential Content

We understand that manuscripts, books, scripts, unpublished stories, business documents, and other materials submitted to UniBook Editions may be confidential or commercially valuable.

We will use submitted project materials only for legitimate business purposes, including:

• Providing the requested service
• Reviewing project requirements
• Communicating with the client
• Quality checking and completing the project
• Maintaining necessary business records
• Complying with legal obligations

We will not intentionally publish or publicly distribute your submitted manuscript or confidential project material without your permission, except where disclosure is required by law or necessary to protect our legal rights.

Where a separate confidentiality agreement, non-disclosure agreement, service agreement, or other written agreement applies to your project, that agreement may provide additional confidentiality obligations.

6. Sharing of Information

We do not sell your personal information as a business practice.

We may share information with third parties only where reasonably necessary for legitimate purposes, such as:

• Payment processors
• Website hosting providers
• Cloud storage providers
• Email service providers
• Communication platforms
• Website analytics or security providers
• Technology and service providers
• Professional advisers
• Government authorities or law-enforcement agencies where legally required

Where third-party service providers process information on our behalf, we seek to use appropriate providers and reasonable safeguards.

We may also disclose information where necessary to comply with a legal obligation, court order, government request, prevent fraud, address security issues, or protect the rights, property, or safety of UniBook Editions, our users, or others.

7. WhatsApp and Other Communication Platforms

If you contact UniBook Editions through WhatsApp, email, social media, or another third-party communication platform, the information you provide may also be processed according to that platform's own privacy policy and terms.

For example, when you voluntarily contact us through WhatsApp, we may receive your phone number, profile information, messages, files, and other information that you choose to send.

You should review the privacy practices of the relevant third-party platform before using it to communicate with us.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used for purposes such as:

• Keeping the website functional
• Remembering preferences
• Understanding website usage
• Improving website performance
• Maintaining security
• Measuring website traffic
• Improving the user experience

Some cookies may be placed by third-party services used on our website.

You may be able to control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

If we introduce additional tracking, analytics, advertising, or similar technologies, we may update this Privacy Policy or provide additional notices where required.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, services, platforms, or social media pages.

UniBook Editions does not control the privacy practices of those third parties.

When you leave our website or interact with a third-party service, your information may be subject to that third party's privacy policy and terms.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

10. Data Security

We take reasonable steps to protect personal information and project materials against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

Depending on the nature of the information and the services involved, security measures may include:

• Access controls
• Password protection
• Secure communication technologies
• Restricted access to project information
• Device and account security measures
• Reasonable technical and organisational safeguards

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, protecting our legal interests, and complying with applicable legal or regulatory requirements.

Project files may be retained for a reasonable period after completion of a project where necessary for customer support, revisions, record keeping, dispute resolution, legal compliance, or other legitimate business purposes.

When information is no longer reasonably required, we may delete, destroy, anonymise, or otherwise dispose of it in accordance with applicable law and our operational practices.

12. Your Rights

Subject to applicable law, you may have rights relating to your personal data, including rights to:

• Request information about the personal data we process about you
• Request correction of inaccurate or incomplete personal data
• Request deletion of personal data where legally applicable
• Withdraw consent where processing is based on consent
• Request information about how your personal data is being processed
• Raise a grievance regarding our processing of personal data
• Exercise other rights available under applicable data-protection laws

Requests should be made using the contact details provided in this Privacy Policy.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorised access.

13. Children's Privacy

Our services and website are not intentionally directed toward children.

We do not knowingly collect personal data from children except where permitted and handled in accordance with applicable law and appropriate consent requirements.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.

14. International Data Transfers

Some third-party service providers used by UniBook Editions may process or store information outside India.

Where personal information is transferred outside India, we will take steps required under applicable law and seek to use appropriate safeguards where necessary.

15. Business Transfers

If UniBook Editions is involved in a merger, acquisition, restructuring, sale of assets, investment, or other business transaction, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will be handled in accordance with applicable privacy and data-protection requirements.

16. Legal and Regulatory Compliance

We may collect, use, retain, or disclose personal information where reasonably necessary to:

• Comply with applicable laws and regulations
• Respond to lawful government requests
• Comply with court orders or legal proceedings
• Detect or prevent fraud
• Investigate security incidents
• Enforce our agreements
• Protect our rights and property
• Protect the safety of users or other individuals

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, technology, or applicable laws.

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.

Where required by applicable law, we may provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically.

18. Grievance and Privacy Requests

If you have a question, concern, complaint, or request relating to your personal information or this Privacy Policy, please contact us.

Privacy / Grievance Contact: [NAME OR DESIGNATION]
Website: https://www.unibookeditions.in
Email: business@unibookeditions.in

We will review and respond to privacy-related requests in accordance with applicable law.

Where applicable, you may also have the right to approach the relevant authority or Data Protection Board in accordance with applicable law.

19. Contact Us

For questions about this Privacy Policy or the way UniBook Editions handles personal information, contact:

UniBook Editions
Website: https://www.unibookeditions.in
Email: business@unibookeditions.in

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Note: This Privacy Policy is intended to provide clear information about UniBook Editions' privacy practices. It should be read together with any applicable Terms & Conditions, Service Agreement, Confidentiality Agreement, Refund/Cancellation Policy, or other contractual terms governing a particular service.